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FAQ

How Much Should I Tip?

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The percentage is really up to you.  General tipping guidelines are:

 

  • 20% or more for excellent service (ever given 100% or more)? 

    • If you frequent a place, higher tips may get you better service

    • If you are ones who leave big messes, or have little children who leave big messes, giving your server a little extra is always appreciated

    • If you stay a long time at your table, take into consideration your tip for time - not just food

  • 15% for solid service (also considered average or OK service)

  • 10% for bad service  

    • Many times, it’s not just your server counting on tips.  There are food runners, bussers, and bartenders.

    • Now with the Cheerful Tipper card you can leave your feedback with the server and management 

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Do I Tip on the Amount Before or After Tax?

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Great question!  Again, there's really no hard and fast rule.  Technically, you can tip on the pre-tax amount.  If you do the math (I know, argh!), you'll find that it's not a big difference either way, so it's up to you.  (On a $50 pre-tax bill, tipping 20% pre-tax is a $10 tip.  If your sales tax is 8.5%, that adds $4.25 to the bill, making it $54.25.  That only increases the tip from $10 to $10.85).

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So it's OK to tip on the amount before taxes, and it's entirely up to you which way you do it. 

Let the service you get be your ultimate guide.​​

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What if I’m using a coupon?

 

If you are using a coupon or discount, calculate the tip based on how much you would have paid without it.  You don’t want to punish the server for the restaurant giving you a discount.  The server is still doing the full amount of work.

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What should I look for when deciding how much to tip?

 

Judge the service alone:

  • If the food wasn’t good, or the prices were high, these aren’t the fault of your server

The service itself should be judged on:

  • Was your server's demeanor courteous and professional?

  • Did the food match your order?

  • Was the food hot and fresh from the kitchen?

  • Was the server attentive to your needs?

    • Did they fill your drinks?

    • Did they come by and ask if you needed anything?

    • Did they clear your dishes in a timely manner?

    • Did they get your check and have your payment processed in a timely manner?

 

If the server was kind and attentive yet service wasn’t quite stellar, consider these things:

  • Was the restaurant busy?

  • Did the restaurant seem to be understaffed? 

  • Was it the server’s issue or poor management?

  • If there was a mistake in your order, did the server work hard to fix it?

  • Does your server seem new? 

  • Serving takes practice, so be kind.  You were new at your job once too.

 

 

How to tip in different countries around the world

 

http://www.businessinsider.com/world-tipping-guide-2015-5

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Shipping Your Order

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Most orders are prepared for shipping within 48 hours of being received. 

Occasionally products may not be in stock but will usually ship out within 7-10 business days, depending on inventory levels and/or the shipping method required for each product.  This processing time is in addition to the actual shipping/delivery time frames.

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​Secure Ordering & Payment Options

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Will edit after testing. 

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Returns & Refunds

 

If your product arrives damaged, please let us know within 7 days! We’ll be happy to replace it

with a new set so you can enjoy it and use it to its full potential.​

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​How Do I Place a Custom Order?

 

Please reach out to us at cheerfultipper@gmail.com! We’d love to chat with you about what you’re hoping to customize and help you find the perfect option based on the amount available on your card. 

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